
Date: April
29, 2010
TREASURE HUNT GAMING LOUNGE
INVESTIGATION CONCLUDED
The Betting, Gaming and Lotteries
Commission has concluded its investigation into a claim for US$167,765.16 made
on January 23, 2010 by a player at Treasure Hunt gaming lounge in Ocho Rios
(‘the Licensee’). The claim arose from the appearance of that amount on the
player’s card.
The
Commission, after conducting its own preliminary investigation, contracted the
services of Gaming Laboratories International (GLI) to conduct a forensic audit
of both the gaming machine and hardware and software of the cashless accounting
system used by the Licensee.
GLI’s findings, after extensive
testing and evaluation, are that the amount that was credited to the player’s card was not the
result of a win or any other action performed by the Gaming Machine, but rather
the result of a malfunction of the cashless accounting system. The malfunction
arose from pressing the “cashout” button at the same time as a cashless
transfer to the machine was being attempted. The machine rejected the transfer,
but in the process a random rollback amount was presented on the player’s card,
in this case the amount referred to.
These findings were communicated to the Licensee and the player at a
meeting on April 29, 2010 at the Commission’s offices.
The Commission has been advised that
an upgrade to prevent a recurrence has been developed by the suppliers of the
cashless accounting system. The Commission has instructed the Licensee that
such an upgrade is required before the machines can resume operation. The upgrade must have been
certified by GLI, prior to resumption of operations.
Amendments to the Betting, Gaming and
Lotteries Act will include pre-approval of gaming machines and other gaming
hardware and software, tested and certified by approved testing facilities
against standards developed by the Commission.
Gaming
Laboratories International is the largest testing facility of its kind in the
world and is licensed in North America, Europe, Africa, Asia and South America.
In particular the company is licensed in New Jersey and Nevada, bench mark
jurisdictions for the Commission. The company has previously provided testing
services to the Commission.
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Contact:
Ms. Jana Bent;
Manager, Communications and Research;
Betting, Gaming and Lotteries Commission;
17 Ruthven Road; Kingston 10;
Tel: (876) 960 1549 or 960 7279; ext. 301;
Email: jana.bent@bglc.gov.jm